June 2010

GLOBAL EVENTS PARTNERS DMCs SCORE 94% SATISFACTION RATE

Global Events Partners (GEP), a partnership of 65 destination management companies (DMC) worldwide, and its partner DMCs scored 92% or higher on all questions in a client satisfaction survey, according to results early this month.

Ninety-four percent of clients were satisfied with their recent DMC experience, and 96% of clients found their GEP Liaison helpful in connecting them with the right DMC for their program. “When GEP invites a DMC to become a partner, it is only after a stringent review assuring that the DMCs meets the highest possible quality standards in event and destination management,” Chris White, Chairman and CEO, explained.

“But the review process does not end there,” he continued. “Three years ago, we implemented a survey to monitor partner DMCs performance after every client program to assure that the partner remained the best possible DMC in its destination."